RETURN POLICY
Last updated October 21, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

We do not accept returns or exchanges unless the item you purchased is defective.

RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at info@grandcrowncn.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

China Grand Crown Industrial Limited
Attn: Returns
RMA #
Room 2808, Wanli Plaza, Jimo  
Qingdao, Shandong 266200  
China  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

QUESTIONS
If you have any questions concerning our return policy, please contact us at: 
info@grandcrowncn.com